Available by Appointment
Tuesday, Thursday-Friday.......................................................8:30 a.m. - 8 p.m.
Sunday..................................................................................................9 a.m. - 3 p.m.
While we strongly encourage working through remote means, and will continue to expand our channels for doing so, we remain fully committed to serving the essential needs of all our clients (current and potential). Therefore, in the spirit, although somewhat unclear wording, of the governmental orders, and following the guidance of the various health authorities, we implement the following procedure for in-person office visits:
- Please call or text us at 413-210-0102 to discuss your situation, and arrange a time to drop off your tax documents.
- Please call or ring the bell when you arrive, and we will come downstairs to retrieve your paperwork.
- When your tax returns are ready we will call to discuss them with you, and make all necessary arrangements, including scheduling a time to come in to pick up and sign.
- When you come in we ask that you bring no more than one person with you (possible exception for small children), maintain proper distancing, and limit your stay to no more than ten minutes.
- All clients will be given a fresh pen, and contact surfaces will be disinfected between clients.
- Returns will be held two hours (or longer by request) before filing so that you may have time to fully review them at home, and contact us with any questions or concerns.
Thank you for your patience and understanding as we strive to continue serving the best interest of both you and our community at this very challenging time.
